Privacy Policy

Last updated: March 14, 2024

This privacy notice for Rooted Social Ltd. ("we", "us", or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at rootedsocial.co, or any website of ours that links to this privacy notice.

• Engage with us in other related ways, including sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at mark@rootedsocial.co.

Summary of Key Points

This summary provides key points from our privacy notice, but you can find more details in the sections below.

• What personal information do we process? We may process personal information depending on how you interact with us and our Services. Learn more.

• Do we process sensitive information? No.

• Do we receive information from third parties? No.

• How do we process your information? To provide, improve, and administer our Services, communicate with you, for security, fraud prevention, and legal compliance. Learn more.

• When and with whom do we share personal information? We share in limited situations with service providers, partners, or if required by law. Learn more.

• How do we keep your information safe? We use organisational and technical safeguards, but no system is 100% secure. Learn more.

• What are your rights? Depending on your location, you may have rights regarding access, rectification, erasure, restriction, objection, and data portability. Learn more.

• How do you exercise your rights? Contact us at mark@rootedsocial.co.

Table of Contents

1. What Information Do We Collect?

2. How Do We Process Your Information?

3. What Legal Bases Do We Rely On To Process Your Information?

4. When and With Whom Do We Share Your Personal Information?

5. How Long Do We Keep Your Information?

6. How Do We Keep Your Information Safe?

7. Do We Collect Information From Minors?

8. What Are Your Privacy Rights?

9. Controls for Do-Not-Track Features

10. Do We Make Updates To This Notice?

11. How Can You Contact Us About This Notice?

12. How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

• Personal Information Provided by You: names, email addresses, phone numbers, job titles, and contact preferences.

• Sensitive Information: We do not process sensitive information.

• All personal information must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In Short: Some information — such as IP address and browser/device characteristics — is collected automatically.

This includes:

• Log and Usage Data

• Device Data

• Location Data

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security, comply with law, and with your consent for other purposes.

Purposes include:

• Service delivery

• Feedback requests

• Marketing and promotional communications

• Targeted advertising

• Usage analysis

• Campaign effectiveness

• Protecting vital interests

3. What Legal Bases Do We Rely On To Process Your Information?

In Short: We only process personal information where lawful under GDPR/UK GDPR.

Legal bases include:

• Consent

• Performance of a Contract

• Legitimate Interests

• Legal Obligations

• Vital Interests

4. When and With Whom Do We Share Your Personal Information?

In Short: We share information only in specific situations.

Categories:

• Vendors, consultants, service providers

• Ad networks

• Cloud services

• Payment processors

• Analytics providers

• Affiliates and business partners

• Business transfers

• Google Analytics (with opt-out options)

5. How Long Do We Keep Your Information?

In Short: Only as long as necessary, unless required by law.

Data will be deleted or anonymised when no longer needed.

6. How Do We Keep Your Information Safe?

In Short: We use technical and organisational safeguards.

However, no system is 100% secure. Data transfer is at your own risk.

7. Do We Collect Information From Minors?

In Short: We do not knowingly collect or market to children under 18.

If discovered, such data will be deleted.

8. What Are Your Privacy Rights?

In Short: Depending on location, you may have rights under GDPR/UK GDPR/Swiss law.

These include access, rectification, erasure, restriction, portability, objection, and withdrawal of consent.

9. Controls for Do-Not-Track Features

We do not currently respond to DNT browser signals due to lack of an industry standard.

10. Do We Make Updates To This Notice?

In Short: Yes.

The revised date will be updated, and major changes may be notified directly.

11. How Can You Contact Us About This Notice?

Data Protection Officer (DPO): Mark Heath

• Email: mark@rootedsocial.co

• Phone: 07496532797

• Post: Rooted Social Ltd., 13 Bankton Road, Brixton, London, Lambeth SW2 1BP, England

12. How Can You Review, Update, or Delete the Data We Collect From You?

You may request access, updates, or deletion by contacting: mailto:mark@rootedsocial.co.